We need a minimum of 72 hours (three working days) to process your prescription request. Please note that this does not include Saturdays, Sundays, and Bank Holidays.

• As of 17th March 2025, we will no longer be taking telephone requests for repeat prescriptions.

How to order Repeat Medication 

1. Download the NHS Wales App

We are pleased to announce that you can now access health services on the new NHS Wales App. The App is a simple and secure way to book routine appointments, order repeats and view parts of your medical record. To access the App, you must have a fully verified NHS Login, or a valid photo ID to prove who you are and be aged 16 or over. Download the App today or use the desktop web version available. Find out more at:

• Download the App - Login screen (NHS.wales)
• Help page NHS login - NHS Wales App
• Contact the NHS login support team  - Contact Us (login.nhs.uk).

2. Use our secured Form 

• Fill out a Repeat Prescriptions Request Form

3. Order through AskMyGP

Other ways to order your repeat medication 

• by putting your paper repeat slip into the box provided
• by posting your repeat slip into the surgery, 
• or via the chemist-managed service.