How to make an appointment
Common Ailments scheme offers free over-the-counter medicines
Check it's not an emergency
Call 111 or 999 for urgent medical help if you have any of these as your request will not be seen immediately.
- Crushing chest pain and tightness
- New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
- Severe difficulty breathing
- Heavy bleeding that won't stop
- Severe injuries
- Feeling suicidal, wanting to harm yourself, or others.
Contact Us Online
- All of our registered patients are welcome to use this platform. If you are a parent/carer, you may also use this to contact us on behalf of a patient.
- Ask my GP is available between 8 am and 11.00 am Monday to Friday and all calls received will be actioned on the same day.
- For more information on Ask My GP, please click the link below: How do I make a request? – askmyGP
- Please note that there is limited capacity for appointments - once capacity has been reached, the Ask my GP service will be switched off until the following day
- If you have an urgent medical request between 11.00 and 6.30 pm that cannot wait, please contact the surgery via telephone.
- After 6.30 pm please contact 111 if urgent, otherwise contact us the next day after 8 am
- If you have a medication query or request, please use this link
Contact Us By Phone
Appointments can be made either by telephoning the surgery between 8.00 am and 6.30 pm Monday to Friday.
Call the Surgery on 01792 476576
We will ask you questions about why you need an appointment and will sometimes direct you to an alternative healthcare practitioner – this may be a pharmacist, dentist, optician, or other local service.
Children 16 years and younger presenting with an acute issue will be assessed on the same day.
HOME VISITS
Home visits are at the discretion of the doctor. Please phone before 10.00 am.
When the patient's condition genuinely warrants a home visit, please give the reception staff as much detail as possible - the patient's full name, address, age, telephone number and the reason for the visit.
This information is vital for the doctor on-call to prioritise his rounds and allows urgent cases to be seen promptly. We realise that most people make a valiant effort to attend the surgery for which we are considerably grateful. Please remember that several patients can be seen in the surgery in the time it takes to do a home visit.
OUT OF HOURS
Should you need access to a doctor outside of surgery hours, please call NHS 111